Frequently Asked Questions
Please read our FAQ before sending us a message.
How soon is your response?
Within 24 hours
How can I get your quotation??
Please send your design drawings or samples to us with your detailed requirements. Usually you can get our quotation within 48 hours, but it depends on the workload
What's the basic information do you need for each quotation?
1. Detailed Material & code, e.g. SUS304. 2.Lot size & Annual volume
How to confirm your quotation?
Official email is most welcome
Can I have prototypes or samples before placing the order?
Yes, you can. we will find the best way to make the prototypes or samples
Do I have to pay for the prototypes or samples?
Not all the time. It depends on the raw material, labor cost and the courier charge. You don't need to pay if the amount is less than USD10
Do you need a courier account number from me for sending the samples? Such as DHL, EMS, FedEx, TNT, UPS, etc.
Yes, if you have one. We can also take care of all the details if you don't have
How to place an order to you?
Please send an offical purchase order to us by Email
What is your favorite payment terms for orders?
T/T wire tranfer. It is negotiable for other terms.<br /> For tooling: 50% or 100% prepaid and balance paid upon approval of samples. For goods: 50% prepaid and balance before shipment or against copy of B/L
Do you provide custom packaging?
Yes, we can do that according to your requirements